Frequently Asked Questions

  • Q: What should I do when my floor starts to look dull?
    A: Start by giving it a good cleaning. If the result is not satisfactory, you may be ready to have your floor screened and re-coated (the application of one or two coats of finish).
  • Q: When will I need to sand and refinish my floor?
    A: A floor that is properly maintained should never have to be sanded and refinished. Watch for the signs! When your floor has lost its original shine, it may only need what the industry calls a screen and re-coat – the application of one or two coats of finish. This is much simpler than a sand and refinish if your floor has deep scratches, dents and areas where the dirt has been ground into the open grain of your floor.
  • Q: How many times can I sand my floor?
    A: This depends on what kind of wood you have, and how bad the damage is that you are trying to remove. Have a professional inspect your floor to ensure no further damage is done.
  • Q: What about changing my floor color?
    A: If you want to change the color it is time to have your floor sanded and refinished.
  • Q: What is solid wood?
    A: Solid wood is milled from one piece of wood into boards that are three-quarters of an inch thick.
  • Q: What is engineered wood?
    A: Wood flooring made from two or more laminations (layers) of wood glued together in a sandwich. The surface is real, resandable wood — not to be confused with plastic photo laminates.
  • Q: What wood makes the best floor?
    A: Woods have a hardness factor and high traffic areas will be better served with harder woods. Aestetic factors also play a roll and often the final choice is a matter of taste.

    • Relative Hardness of Hardwoods – compared to Oak (100)
      • Pine = 42
      • Birch = 67
      • Birch Baroque = 67
      • Maple (European) = 82
      • Cherry = 85
      • Walnut = 90
      • Beech = 95
      • Red Oak = 97
      • Oak = 100
      • Rose Gum = 103
      • Ash Baroque = 105
      • Ash = 105
      • Beech Baroque = 118
      • Beech Antique = 118
      • Maple (Canadian) = 123
      • Jarrah = 131
      • Merbau = 144
      • Kempas = 154
      • Santos Mahogany = 163
      • Brazilian Cherry (Jatoba) = 175